Frequently Asked
Questions
Pet Jet Pals has the best professional, experienced and vetted nannies in the air transport business. We transport pets in cabin only in an airline approved, soft sided carrier. Nannies never leave your pet and your pet is never put in cargo with baggage.
We meet both sender and receiver at their closest major airport.
Watch our How It Works Video!
WHAT DOES THE DELIVERY SERVICE COST?
Most deliveries within the United States are $450-650. That includes everything with no hidden costs or additional fees. Once we finalize a reservation, the price will not change.
DOES THAT INCLUDE ALL AIRPORTS IN THE US?
Major/international airports are the best to fly stand by on because there are more options for flights. Flexible date range helps as well. We can some regional airports if they are listed under the airport codes link.
DO YOU DELIVER INTERNATIONALLY OR OUTSIDE OF THE US?
We currently service:
*All US States, with the exception of Hawaii.
*Alaska (ANC)
*Mexico (MEX)
*Puerto Rico (SJU)
*Paris, France (CDG)
We can do some other international airports as well. Please send a request.
Not currently servicing Canada. Subject to change.
WHAT TYPE OF PETS DO YOU TRANSPORT?
*Domesticated breeds of cats and dogs
*Guinea pigs
*Rabbits
*Animal Semen
If your pet fits in a carrier, please send us a message to see if we can help!
WHAT ARE THE REQUIREMENTS FOR IN CABIN TRANSPORT?
Pets must be able to fit in an airline approved soft-sided carrier. We can do pets up to 20 pounds.
We do not need a vet health certificate unless flying out of the US. We just need something showing the pet’s date of birth
For 21-25 pounds, please send us a message!
HOW MANY CAN YOU TRANSPORT AT ONE TIME WITH A NANNY?
A maximum of two can travel together in the same carrier if both pets fit comfortably and do not exceed the 20 lb. weight limit. If you have 3+ pets, 2 or more nannies can be assigned to go all together.
WHAT IS STAND BY?
Accordion Content
DO YOU OFFER PAID SEATING?
Yes! Although paid seating is twice as expensive. Inquire for more info.
WHAT HAPPENS IF YOU DON’T MAKE A FLIGHT?
Accordion Content
DO I GET A DISCOUNT AS A BREEDER?
We try to charge breeders a set deposit once we have worked with them a few times. It depends on the airports and other factors.
WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
Buyer or breeder can pay the remainder in cash at the airport.
Either the buyer or breeder can arrange the flight.
*Online form via our website petjetpals.com
*Facebook messenger
https://www.facebook.com/petflightnannies
*Text to 336-399-9714